Thanks, George. In fact, Schwab has entered into what's called a "structured settlement" concerning accessibility, and it has people specifically assigned to handle website accessibility. However, I think they really fell short in the planning of this completely revised website.
For example, information that used to be presented compactly but in different areas is now combined into single huge tables, but the tables aren't formatted to be read easily by screenreaders, at any rate, JAWS. You don't get column headings or row names. Also, there's now a complicated navigation structure that I'll need to organize with the help of placemarkers. The problem today was that this structure isn't intuitive to a screenreader user, and so it took me ages to get anything like a feel for how it works, and I'm still wasting time re-analyzing it. Other time-wasting annoyances are that the main content on a page is given a heading at level 4, which means you need to press h over and over before JAWS recognizes that level. I tried r for "region," but it has the same problem that you need to press it several times and a separate problem in that you don't know when you've landed in the region you want. The day began with my computer crashing several times when I tried to get past Schwab's log-in screen with IE11. I finally resorted to Google Chrome. Firefox had other problems, but in that case I have to suspect my JAWS quick settings. For example, I discovered that by having turned off "inline frames" in order to navigate the NY Times, I'd prevented JAWS from recognizing edit fields on the Schwab site. I fixed that, but I'm still having problems with Firefox and Schwab. I'll be curious to hear about your experience with it. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of George Martinez Sr Sent: Wednesday, November 22, 2017 4:30 PM To: [email protected] Subject: Re: [JAWS-Users] JAWS and Schwab I have a small Schwab account but go there rarely. My son is a Senior Manager with them and coming by in a few hours to watch a UofA basketball game with me. I will ask him about this and put it back on the list. George The definition of insanity is doing the same thing over and over and expecting different results. George a Martinez CPA, PC 12231 N 50th Avenue Glendale, Arizona 85304-2215 Voice 602.368.8854 FAX 206-666-2589 Email [email protected] -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Adrian Spratt Sent: Wednesday, November 22, 2017 1:45 PM To: [email protected] Subject: [JAWS-Users] JAWS and Schwab Does anyone on the list use the Schwab website? They've changed it today, and I'm finding it a nightmare. Another JAWS user friend of mine is not experiencing these changes, which makes me speculate that they're rolling them out at different times in different regions. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
