She didn't say if she was trying to install the beta or  the  regular version. 
One thought is that if you are trying to install the beta without a paid 
version on your computer, it is my understanding it will not install.
  ----- Original Message ----- 
  From: Vicki W. 
  To: [email protected] 
  Sent: Thursday, November 23, 2017 8:40 PM
  Subject: Re: [JAWS-Users] cannot install 2018


  No, it is the 64 bit.
  ----- Original Message ----- 
  From: "Mike B." <[email protected]>
  To: <[email protected]>
  Sent: Thursday, November 23, 2017 7:43 PM
  Subject: Re: [JAWS-Users] cannot install 2018


  > Hi Vicki,
  >
  > Is it possible you downloaded the wrong file?  Meaning, you downloaded the
  > 32 bit installer instead of the 64 bit installer.
  > Take care.  Mike.  Dodgers, try again next year!
  > Sent from my iBarstool.
  > Arguing with a woman is like reading a software license agreement.  In the
  > end you have to ignore everything, & click I agree.
  > ----- Original Message ----- 
  > From: Vicki W.
  > To: [email protected]
  > Sent: Thursday, November 23, 2017 4:33 PM
  > Subject: Re: [JAWS-Users] cannot install 2018
  >
  >
  > I downloaded it from the website. I had no problem with the beta.
  >
  > ----- Original Message ----- 
  > From: "Adrian Spratt" <[email protected]>
  > To: <[email protected]>
  > Sent: Thursday, November 23, 2017 5:17 PM
  > Subject: Re: [JAWS-Users] cannot install 2018
  >
  >
  >> Hi Vicki, I also have Windows 7 Pro and Nod32, and I had no difficulty
  >> installing JAWS 2018. It was by far the fastest and easiest JAWS
  >> installation I've ever experienced. Did you follow the download link
  >> provided by Mike B, as opposed to installing from a disc?
  >>
  >> -----Original Message-----
  >> From: JAWS-Users-List [mailto:[email protected]] On
  >> Behalf Of Vicki W.
  >> Sent: Thursday, November 23, 2017 4:35 PM
  >> To: JAWS
  >> Subject: [JAWS-Users] cannot install 2018
  >>
  >> I am unable to install JAWS 2018 on either computer. I am up to date on
  >> everything.
  >>
  >> I am using Windows 7 pro.
  >>
  >> I am using Nod32 as my antivirus, but have never had a problem with that
  >> before.
  >>
  >> Any suggestions as to what to try?
  >>
  >> Thanks.
  >>
  >> Vicki
  >> For answers to frequently asked questions about this list visit:
  >> http://www.jaws-users.com/help/
  >>
  >> For answers to frequently asked questions about this list visit:
  >> http://www.jaws-users.com/help/
  >
  >
  > For answers to frequently asked questions about this list visit:
  > http://www.jaws-users.com/help/
  > For answers to frequently asked questions about this list visit:
  > http://www.jaws-users.com/help/ 


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