George, No need to apologize, and thanks for following up. Your point 2 may well have some bearing. I've been out for most of the afternoon (U.S. East Coast time), but a Schwab rep just called and listened carefully to my points. I'm confident he not only understood what I was saying, but also that he was looking at the pages in question and seeing the problems for himself. So a step forward. Meanwhile, I did figure out some workarounds that make the website usable again, though I'm getting none of the benefit of the new features. If anyone is interested in these workarounds, I'd be happy to post them. Adrian
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of George Martinez Sr Sent: Monday, November 27, 2017 2:46 PM To: [email protected] Subject: Re: [JAWS-Users] Schwab website Hi Adrian, Sorry for my delay in getting back to you. I did talk to my son and because I do not really understand his answer I did not have anything clear to tell you. Basically, what you are seeing is the result of two things: 1. A mandate to make their web site more accessible and 2. A new format to integrate another trading company Schwab purchased 7-8 years ago. He told me they have some of the new pages up but all will not will be up until January. That seems to be the reason for 2 people have differing experiences in what they see. Try contacting the guy I just saw recommended and if, after contacting him, you are still searching to understand let me know and I will see if my son would be willing to visit with you on the issue. He is running an IT team right now as one of his responsibilities but they are on the customer service end of things. George The definition of insanity is doing the same thing over and over and expecting different results. George a Martinez CPA, PC 12231 N 50th Avenue Glendale, Arizona 85304-2215 Voice 602.368.8854 FAX 206-666-2589 Email [email protected] -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Adrian Spratt Sent: Monday, November 27, 2017 9:46 AM To: [email protected] Subject: [JAWS-Users] Schwab website Hi to George Martinez or anyone else who uses it, any thoughts about the Schwab website since I posted about the problems with the updated website last Wednesday? Thanks. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
