Hi Laura.

Try using Windows 10 search to look for the files. Hit the windows key. The
search box should come up. You can type in a part of a filename here. Your
results will appear in a list and you should also see the path where the
files are stored.



-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Laura Richardson
Sent: November 30, 2017 2:26 PM
To: [email protected]
Subject: [JAWS-Users] Please help ...... Missing files & folders

Hello,

 

Using Windows 10, Jaws 18 & MS Word 2016 .. 

 

I plugged in my headphone to my laptop.  Jaws asked what type of headphone
and gave me a list of six to choose from; headphones, headphones with
microphone, headset, etc.  I pressed enter on headphones and the headphones
worked.  I opened a file, typed a few notes, and closed that file.  I then
got on the internet and did a few Google searches.  When I got off the
internet and went back to my documents I noticed Some of my folders and
files are missing.  I checked the recycle bin and they are not there.  I
also shut down the computer and turned it back on and they are still not
there.

 

I'm not very tech savvy and have no idea why this would happen .. Would
somebody please help?

 

Thank you,

Laura

 

 

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