Hello,

 

Using a Dell laptop, Windows 10 creator, and Jaws 18 .. 

 

The last two times I turned my computer off I've had problems.  When I turn
the computer back on I can't get Jaws to speak and have had to hold the
power button down to shut off the computer, wait a minute or so, and then
turn the computer back on.  One of those times Jaws said that Windows
couldn't complete the update.  I have left my computer on since yesterday
for fear of not being able to use it.  My independence is totally reliant
upon this computer .. Being able to read my mail, pay my bills, etc.  I live
alone and do not have sighted help readily available.  Today, I was away
from the computer for a short bit and when I came back there was a message
that said "important Windows update notification" .. I pressed alt + F4 and
that went away.

 

How do I find where and what the notification is?  I've never updated
anything without sighted help and am not sure quite what to do.  Should I
just contact Microsoft disability or is this something I can take care of
myself without putting myself in a position to not be able to use the
computer?  Any help and/or suggestions would be greatly appreciated.

 

Laura

 

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