Hello,
Using a Dell laptop with Windows 10 Creator & Jaws 18 ..
The last two times I've had problems when turning on my computer. When I
turn it on I can't get Jaws to speak. I've had to hold down the power
button to turn the computer off. When I turn it back on Jaws tells me that
Windows couldn't complete an update. I press alt +F4 and that message goes
away and I'm able to use the computer. Since this has happened twice in the
last two days. I have left my computer on since yesterday for fear of not
being able to use it. I live alone and don't have sighted help readily
available and my independence is entirely reliant upon this one machine ..
My ability to read mail, pay bills, send or receive emails, etc. I don't
know how and have never updated anything without sighted help. Today after
I had been away from the computer for a short bit Jaws said "Important
Windows update notification".
How do I find out what the notifications say? If I need to update something
regarding Windows, should I call MS disability for help or is that something
I can do myself without fear of not being able to use the computer if Jaws
won't speak? Also, will it hurt anything to leave the computer on for days
at a time? Any help would be greatly appreciated.
Laura
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