Hi Mike,
Do you know how to turn on Jaws to report errors in Jaws?
Where would that be located for me to turn on error reporting?
Thanks in advance.
Mr. Ed
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Mike B.
Sent: Tuesday, January 30, 2018 10:47 AM
To: Jaws-Users List
Subject: [JAWS-Users] Dump Files or Jaws Error Reports, Where They're
StoredFw: Location of Jaws Error Reports

Hi All,

As you already know, when you press Windows+Insert+f4, Jaws generates an
error report file. The root folder where Jaws error reports are stored is
c:\users\YourUserName\App Data\Roaming\Freedom Scientific\Reports\jfw. The
thing to be aware of however, is that the location within this folder where
a particular report is stored will vary based on whether or not you chose to
have Jaws send that report to Freedom scientific. This behavior can be
configured in settings center by changing the error reporting option. Any
reports that Jaws has already sent to Freedom Scientific will be placed in
the Sent folder. If you have error reporting set to automatically send, then
all your reports will appear here. Any reports that have yet to be sent, or
that you have chosen not to send will be placed in a folder called User
Hold. Regardless of which folder the report is saved in, it will be a file
with a .cab extension, and its name will look something like this: 
jfw2018.1801.18_887.cab.



In Settings Center the option to change how you want these error reports
delivered or not is in the, Miscellaneous, heading, & it's #13 of 13.

Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the
end you have to ignore everything, & click I agree.
----- Original Message -----
From: Al Puzzuoli
To: [email protected]
Sent: Tuesday, January 30, 2018 6:18 AM
Subject: Location of Jaws Error Reports


Hi Michael,

As you already know, when you press Windows+Insert+f4, Jaws generates an
error report file. The root folder where Jaws error reports are stored is
c:\users\YourUserName\App Data\Roaming\Freedom Scientific\Reports\jfw. The
thing to be aware of however, is that the location within this folder where
a particular report is stored will vary based on whether or not you chose to
have Jaws send that report to Freedom scientific. This behavior can be
configured in settings center by changing the error reporting option. Any
reports that Jaws has already sent to Freedom Scientific will be placed in
the Sent folder. If you have error reporting set to automatically send, then
all your reports will appear here. Any reports that have yet to be sent, or
that you have chosen not to send will be placed in a folder called User
Hold. Regardless of which folder the report is saved in, it will be a file
with a .cab extension, and its name will look something like this: 
jfw2018.1801.18_887.cab.

Hope this helps, and please let me know if you have further questions,

--Al


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