Yeah, this was a thing that happened after a certain Windows update. Very annoying, especially as I went into Mobile Device Centre and reset the setting Microsoft changed, only to have them reset it again their way. It doesn't really look like its' not being supported. They just changed some settings so that a Windows mE device like the Packmate or Braille Note won't acknowlecdge the USB connection. I took a quick look at the steps on that page you linked, and this doesn't look like what I had to do. I believe all I needed to do was change two settings in Computer Management Console. I'll have to try and recall or figure out the steps. Seemed quite a bit simpler than what is here though, and now my WMDC and braile notetaker work fine.
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Tom Vos Sent: February 8, 2018 8:27 PM To: jaws-users-list Subject: [JAWS-Users] Windows Mobile Device Center not working I recently had trouble connecting my PAC Mate to my desk top computer with a USB cable. After some investigation I discovered that Microsoft is no longer supporting Windows mobile Device Center (formerly called Active Sync). So when my Windows 10 was updated, WMDC quit working. If anyone else has this problem, there is help available. At the website pasted below there are options which may get you going again. It worked for me. http://www.junipersys.com/Juniper-Systems-Rugged-Handheld-Computers/support/ Knowledge-Base/Support-Knowledge-Base-Topics/Desktop-Connection-ActiveSync-o r-Windows-Mobile-Device-Center/WMDC-in-Windows-10 For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
