hello;
I would contact your internet provider, and see if there's any changes you
need to make with the server settings,
sounds like something isn't quite right in the account settings.


       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-----Original Message-----
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Al Sorrentino
Sent: Tuesday, April 24, 2018 12:53 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Problem with receiving e-mails and password

Hi Everyone,

 

I have JAWS 13, Windows 7 and Outlook 2010

 

In the past couple of weeks, I have been having problems receiving e-mails.
Usually I would receive from 150 to 200 e-mails a day.  Now I am lucky if I
receive 100 e-mails a day.  This problem must have started a few weeks ago.
In the past, as soon as I would turn on my computer all my new e-mails would
instantly appear and now it takes quite a long time for them to appear.   I
have sent myself test e-mails to see, but even if I press F-9, my new
e-mails will not appear quickly as they did in the past.  

 

Around the same time of this problem happening, when ever I was in my
Outlook screen either preparing an e-mail, or reading my e-mails, I would
get a pop up saying something to the effect of Internetproviders name and it
would ask me to enter my password which I never had.  As soon as I would
press Escape it would take me back to my document.  Before, it may have
happened once a day, but today it is happening every minute or so.  It is
quite annoying.  I am sure that these two problems are somehow connected.

 

For a very long time I had Verizon as my provider and for some reason
Verizon purchased AOL and they are running the e-mails.

 

Any help will be greatly appreciated on how I can alleviate these problems.

 

Al Sorrentino

 

alsorrent...@verizon.net

 

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