John, I'm having the same issue with latest (and a couple builds before that) and Windows 7. My email client is OE, but same issue with html messages. Only solution is to use JAWS+Windows+F4 to dump and restart JAWS. Then it's fine. Happens a couple times a day.
Dave Oregonian, woodworker, Engineer, Musician, and Pioneer ----- Original Message ----- From: "JOHN RIEHL" <realma...@verizon.net> To: <jaws-users-list@jaws-users.com> Sent: Saturday, April 28, 2018 07:38 Subject: [JAWS-Users] still having issue with Outlook and HTML messages Hi. I'm still having the vexing and annoying issue of the latest issue of JAWS periodically changing how it reads Outlook messages (windows-7, Outlook 2010). JAWS will be doing a great job of reading a message, then, for no apparent reason, when I bring up the next message, read all kinds of info: "Table 1, row 1, nesting level 3." etc. I have to close Outlook and, sometimes, JAWS and bring them back for JAWS and Outlook to function normally again. I'm doing nothing to cause this to happen except bringing up the next e-mail message. This does not happen with every message, but it is repeatable, in that if I read e-mail long enough it will, inevitably, happen. Frankly, this is unacceptable. It would be helpful if the VFO folks who monitor this list could at least acknowledge the problem. I'm happy to spend time on the phone with VFO tech support so they can see the problem. I know I'm not the only one who is experiencing this issue. Thanks. John, a frustrated JAWS user. PS For whatever reason, this does not happen at work with JAWS Professional and Outlook 2013. Thanks. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
