The problem is that the URL of your link is to long for the older program. You can use the application button and go up to get the URL and you will be able to follow the link. The best answer is to use a newer program that will handle the longer links
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Mike O'Brien Sent: Thursday, July 12, 2018 2:01 PM To: jaws-users-list Subject: [JAWS-Users] Problem opening links that are in some email messages Hi Using Outlook 2010 under Windows 10 and Internet Explorer 11 as the default browser and JAWS 2018 latest build, when I press enter on the links in some email messages to open them, all I get is an error message that says something like: Unable to find URL for Tracker ID. The links in those emails open fine if I change the default browser to Firefox. But I would rather keep Internet Explorer as my default browser until Edge is working well with JAWS. I have tried changing my default browser to Firefox and then back to Internet explorer with no success. I have also tried resetting Internet Explorer settings, also with no success. I will be sincerely grateful for any assistance. Thank you in advance. Mike For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
