Hello everyone,
Below is a solution to the JAWS-AVG 8.0 problem that many of us have been
experiencing. Here is how the events unfolded:
I talked to someone at FS this afternoon regarding my continued problems
with AVG 8.0 and JAWS. I was told to download a fresh copy of the JAWS
9.0.2169 file directly from the website; the man I talked to said that my
update probably did not complete propperly. He instructed me to save the
file to the desktop and then run it and go to repair instalation. We got
confirmation that my update had not downloaded propperly when I was unable
to proceed with the install wizard because another version of JAWS was
already installed. The man directed me to uninstall JAWS and install JAWS
9.0.2169. I no longer have problems with JAWS and AVG.
One thing to note is that regardless of whether you are able to repair the
existing instalation of JAWS or you have to reinstall like I did, you must
remove/overwrite all existing user settings.
I hope this helps someone,
Michael
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