Hi there k. I do know how to update the anti virus software. in the program when first opening it.. go to components by pressing alt c. Use your down arrow until you see anti virus. Press enter. Once you have done this, route jaws to pc. Scroll up because it sort of puts you on the bottom. As you are scrolling up, wait until you hear "Update now button" make sure your cursor is on the b inb button. Then left click your mouse button on the keyboard. it then it will tell you updating while your jaws is still routed to pc.. When it says update was successfully finished, it will say finished button. left mouse button on that. hth.. Hope I didn't confuse you too much.
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