Hi folks,

Been having a bit of an issue lately with my Outlook Express.  When I first 
boot up, the first time I open the program, JAWS does not read out if mail 
is read/unread, when I open a mail it automatically starts reading it like a 
web page (i.e. Page has 18 links... instead of beginning with the text of 
the message), and when I try to shift from identity to identity, in the 
Switch Identity menu, the arrow up or down keys are met with Jaws telling 
me:  "No Selected Item." Now, I can still change identities because I know 
which is which by heart, but on the next identity, there is the same 
problems, and Outlook Express quickly gets glitchier and glitchier until I 
restart. If, however, when I boot up, this problem occurs, if I shut 
down(full shut down, not restart), on the second or third boot, the problem 
is gone. My wife has run through a number of updates, I've Googled around to 
see if I can find any patch for this problem, and nada. Anybody have any 
ideas about a fix, or if not, has anybody moved on to MS Mail who can tell 
me if the Switch Identity function works the same? I rather dislike the full 
blown version of Outlook and like the simple means of switching identities 
in the file menu. I have four very active business e-mail accounts, and I 
don't want any confusion with them, so OE has always offered me a pretty 
foolproof means of switching back and forth. Any suggestions/recommendations 
are greatly appreciated. Oh, and the Jaws version is 9.0.  Thanks.

Best,
Joe Monks 



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