Is it being picked up in the device manager?

You may want to go into the device manager and check under the USB 
controllers if there's a mass storage device being picked up.

If that's the case, then you will want to uninstall all of the USB devices 
listed there, restart your computer, and let Windows recreate the USB 
devices plugged into the computer.

You haven't said whether you've tried plugging in the drive on another port, 
so my fix above is in case you have tried plugging it into another port, and 
you had the same results.

Like I said, this is the fix for a problem such as yours.

Also, you never mentioned whether you've managed to connect this device to 
your computer in the past and whether it's been working fine at that point.

Let us know some more information and we'll try to help if possible.


Victor
Co-moderator
Blind Movie Buffs List
Guidedogs List 


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