Hello everyone,
I just got a new Sony VAIo laptop just over a week ago and I am having a few
problems with it when using JAWS.
The first problem I encountered was that every time I turned the wireless
switch off, or turned the power to the CD/DVD drive off, JAWS would require
a new activation code. I called Freedom Scientific Technical Support and a
very nice lady explained to me that JAWS was using different locking codes
when the computer was in the different physical states, and to rectify the
problem that I would have to activate it using codes generated from
FSActivate.com. So I activated in the three different states--internet and
CD drive off, internet off but CD drive oon, and internet on and CD drive
off...and for the most part, everything works.
The problem I'm having now is that at times--for no apparent reason--I get a
JAWS Error [6] telling me that "this feature is not licensed to run on this
machine," and also a Microsoft Windows message saying that the application
file for JAWS has stopped working. Usually, all I have to do is restart
JAWS and I'm back in business...but it is rather annoying...and I was
wondering what is causing this problem and if there is anything I can do
about it?
Another more annoying problem I am having concerns the Auto Forms Mode
option. On my old computer, I could move in and out of form fields using
Auto Forms Mode with no problem; with this machine, however, JAWS often gets
stuck in forms mode and pressing the switch to PC Cursor command doesn't do
anything. Has anyone experienced this problem before, and what can I do
about it?
Thanks,
Michael
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