Donnie,

I had exactly the same problem. Eventually, I had to get some techies to install it for me, at the same time I brought my machine in for other servicing.

Apparently, the problem has to do with some files that nod32 (in my case) had locked down. But, no matter how I tried to close out nod32, or restart without loading it (short of uninstalling it), I couldn't get it to install passed the 55% mark.

The techies told me they had to disable all services to nod32, through some program (whose name I can't remember) that they ran from the run dialogue. Sorry I can't be more helpful;.

I'm afraid you're going to need some more expert help on this one.

Blessed Be, Namaste,

Dana
that's Dana, D A N A, NOT Donna, D O N N A
If your synthesizer pronounces them identically, instruct your customized pronunciation dictionary that Dana=dayna.

D. S. Leslie, née C. R. Guttman
Email: [email protected]
Skype: dsleslie
Web: ÞE OL' PHILOSOPHIE SHOPPE
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http://members.cox.net/dsleslie2/


----- Original Message ----- From: "Donnie Parrett" <[email protected]>
To: "JAWS-Users" <[email protected]>
Sent: Friday, January 09, 2009 3:36 PM
Subject: [JAWS-Users] Service Pack 3 Update Problem


I have been trying for the past 6 months or so to install Service Pack 3. Each time I try, I get
about 54% of the way finished and always get the following message:
Service Pack 3 Error Dialogue, Access Is Denied, Okay.

Then I am asked to select okay, to undo the changes that have been made. I have tried to install Service Pack 3 about 10 or 12 times and the same thing happens at exactly the same point. Does
anyone know why this might be happening?

Thanks,
Donnie



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