Hello Flor, Yes, after much puzzlement, we uninstalled everything, and then manually removed every remaining file and folder related to FS and the display. A complete reinstall, after which I've discovered that the firewall is blocking the Jaws scripts. Jaws works beautifully when I disable the security program. LOL.
Jean Jean Approximatura: A series of notes played by a performer, not intended by the composer. ----- Original Message ----- From: "Flor Lynch" <[email protected]> To: <[email protected]> Sent: Monday, February 02, 2009 2:59 PM Subject: Re: [JAWS-Users] removing braille display Do you have more than one version of JAWS on your computer? Remove every JAWS version (including shared components) from your computer, and start afresh. After having uninstalled one version, you could then (using windows Explorer) go back into its folder - which remains in the program files folder , and delete it from there. If you have another version of JAWS on your computer, having uninstalled JAWS8 you could use it to do as above. (Then uninstall the other version; and reinstall, start over.) (Or you could download a demo version of another screen-reader, to help in the process.) Or, you could get back to FS and tell them that your problem was not resolved in your first call, etc. ----- Original Message ----- From: "Jean Menzies" <[email protected]> To: "Jaws Users List" <[email protected]> Sent: Sunday, February 01, 2009 4:57 PM Subject: [JAWS-Users] removing braille display Okay, this one has me stumped. I've been having problems with strange error messages using Jaws 8. That's a long story, but I have pretty much determined it comes from corrupted files with the installation of the PacMate braille display. My problem is that no matter what I do, I can't seem to uninstall the display and reinstall it. First, I tried going into the Jaws window, and selecting no display under braille. But it still loads and is present. Then I wanted to remove it and start fresh. I ran the Jaws CD and chose the remove components and tried unsuccessfully to remove it. In the installer, it showed no display and nothing else selected. However, the braille display still loads and comes up working. Since the installer can't remove the files, how can I remove it manually to start fresh? I should mention that in sorting out this problem, I did at one time completely remove Jaws. It had become corrupted and I had to do a manual uninstall with FS help because the installer couldn't run. But even when I did that, I noticed that all the braille folders were left. They weren't deleted. But now I know I need to clean up and start those from scratch. Can anyone help with steps for a manual removal of a braille display? Jean Approximatura: A series of notes played by a performer, not intended by the composer. E-mail message checked by Internet Security (6.0.0.386) Database version: 5.11660 http://www.pctools.com/en/internet-security/ Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected] To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the Blind Computing list send a blank email to the following address: [email protected] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected] To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the Blind Computing list send a blank email to the following address: [email protected] E-mail message checked by Internet Security (6.0.0.386) Database version: 5.11670 http://www.pctools.com/en/internet-security/ E-mail message checked by Internet Security (6.0.0.386) Database version: 5.11680 http://www.pctools.com/en/internet-security/ Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected] To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [email protected] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [email protected] Use the following address in order to contact the management team [email protected] If you wish to join the Blind Computing list send a blank email to the following address: [email protected]
