Hello Reese,

I am not sure that this problem has been resolved yet. Here are some suggestions:

One workaround for HTML messages that JAWS won't read correctly in Outlook 2007 is to have your browser read the message. Use Alt followed by H followed by X followed by v. The H moves focus to the message tab, the X activates the "other actions" button, and the V opens the message in the browser.

Here is how to have all messages read in text format:

1. Open the tools menu using Alt+T and then use up arrow key until you get to the trust center menu choice. Open the trust center with enter key. 2. Use up or down arrow key in the list of categories until you get to the E-mail security category. 3. Use tab a number of times and you should find a box for reading all messages in text. Press spacebar on the choice.
4.  use tab key to the OK button and press enter key.

If you have a message that has been converted into text from HTML, you can change it back to HTML. You need to find the information bar. I have done this using JAWS cursorThe Alt+N that can be used in Internet Explorer doesn't work. If you route JAWS to PC and go to the top of the window, you can then use down arrow until you hear the message that says something like "Thiss message has been converted to plain text." Do a right mouse click on the line of text and choose to have it put back into HTML.

Take care.

Brian Lee
[email protected]
----- Original Message ----- From: "Reese" <[email protected]>
To: <[email protected]>
Sent: Thursday, May 21, 2009 8:27 AM
Subject: [JAWS-Users] outlook 2007 help


Hi list:

Some of my messages are coming in as table view.  Someone says HTLM is set
on.  If this is so, how do you turn it off?  This doesn't happen if I read
the message within windows mail.  Thanks in advance.

Reese

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