Hello Leonard,
To check the status of the cryptographic service, start by bringing up the
run dialog box by using the Windows key with R keystroke. At the prompt
type services.msc and focus should go to a list of services on your system.
If by chance the services list doesn't come up then type CMD at the run
prompt, press enter key, and then type services.msc and press enter key.
Move into the list of services and press home key to make sure you are at
the top of the list. type C or CR until you hear cryptSvc or cryptographic
service. JAWS will give you information about the service. Near the end of
the information will be the status. It should be set to started
automatically. If the service isn't running then press application key, use
down arrow to the start choice and press enter to start the service. After
doing that press application key again and open properties. Use tab to the
startup type and make sure automatic is chosen. Use tab to OK and press
spacebar.
Try installing SP3 again.
Take care.
Brian Lee
[email protected]
----- Original Message -----
From: "Leonard Morris" <[email protected]>
To: <[email protected]>
Sent: Friday, May 29, 2009 4:18 PM
Subject: [JAWS-Users] SP3 installation
I have atempted to install SP3 for Xp via windows upgrade and via an .exe
file from a CD and received different error messages. My latest atempt from
the .exe CD file resulted in the followin error message. Any help you can
provide would be appreciated. thanks.
graphic 469 Service Pack 3 Setup Error
Setup could not verify the integrity of the file Update.inf. Make sure
the Cryptographic service is running on this graphic 722 computer.
OK g
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