Hi Everett,

I now have that problem with the virtual buffer in both Firefox 3 and Internet Explorer 7. Last month I had to revert back two releases of JAWS 10 latest back to 10.0.512. The two latest releases were unstable (JAWS would crash) and it would cause a system beep when moving up and down in certain lists. Unfortunately, one list was in the Verizon application for which I wrote scripts and another was the list of FS available updates. The strange thing is it only affected my account! All other accounts on my computer work properly. I have removed all FS products, deleted all remnants in Program Files and User settings, removed FS/HJ junk from the registry which FS Tech Support Escalation recommended, and reinstalled the latest release. Even immediately after installing JAWS, with no personal settings or scripts, the problem returned! Nothing solved the problem, so I am currently stuck with 10.0.512 and a virtual buffer problem! The FS Tech Support Escalation specialist was stumped. Does anyone have an idea of an account setting or registry entry that might have been left over after that process?

Don Marang


----- Original Message ----- From: "E.J. Zufelt" <[email protected]>
To: <[email protected]>
Sent: Saturday, June 13, 2009 4:32 AM
Subject: Re: [JAWS-Users] Empty buffer wih Firefox 3 and JAWS 10


Good evening,

Upgrading from JAWS 10.0.512 to JAWS 10.0.1151 seemed to correct the problems for me.

Thanks,
Everett

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On 13-Jun-09, at 3:44 AM, Marco Zehe wrote:

Hi Everett,

I remember having seen this in the initial release of 10.0.512, but have not encountered it ever since the update to 10.0.1139 or the later ones came out.

Marco

On 13.06.2009 09:26, E.J. Zufelt wrote:
Good evening,

I, and a few others, are experiencing two problems with JAWS 10 and Firefox 3. The problem is that frequently during browsing certain sites the JAWS virtual buffer will be empty after a page has loaded. Pressing Insert + Z a couple of times will sometimes resolve the issue.

Also, when taking focus away from Firefox and returning the cursor is at the top of the virtual buffer, and not where it was when focus was taken away from firefox.

If anyone is experiencing either of these problems and either knows the solution or not please let me know, you may reply off list if you like.

Thanks,
Everett

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