Its a permission issue, its part of the security of vista. That is why i said install it in guest mode. That way it should be able to use the video intercept.. If you un install jaws and reinstall, and let it go for all users. This problem might be let through the security.

At 05:20 PM 7/3/2009, you wrote:
Guys, noticed something. Since I'm logged onto the guest account, if I unload and reload JAWS, JAWS would run as a standard user, right? This then surely means it can't communicate with the driver when run at standard level or whatever it's called in Windows <smiles>. Also, in guest accounts, I've noticed I cannot restart services once I stopped them. For example, when I unload JAWS, I can't start JAWS as a service with the following command:
net start jfwservice
According to NVDA (sorry moderators), it would display, "error 5, access is denied". Now then, if I restart this PC and because I have currently set JAWS to start automatically it would start as a service no matter who logs on. It's only when I unload JAWS and reload it in a guest account where problems occur. What do you all think?

--
Chris Hallsworth
e-mail: [email protected]
MSN: [email protected]
Skype: chrishallsworth7266
Join TAFN by visiting www.tafn.org.uk.
----- Original Message ----- From: "tim" <[email protected]>
To: <[email protected]>
Sent: Friday, July 03, 2009 10:04 PM
Subject: Re: [JAWS-Users] Strange JAWS 10 issue


reinstall it using the video intercept program under the guest account with narrator not jaws running..

At 12:13 PM 7/3/2009, you wrote:
So are you saying I should reinstall the Video Intercept? Or are you saying I should reinstall Video Intercept using the Video Intercept program?

--
Chris Hallsworth
e-mail: [email protected]
MSN: [email protected]
Skype: chrishallsworth7266
Join TAFN by visiting www.tafn.org.uk.
----- Original Message ----- From: "tim" <[email protected]>
To: <[email protected]>
Sent: Friday, July 03, 2009 12:42 AM
Subject: Re: [JAWS-Users] Strange JAWS 10 issue


Try installing the video intercept using narrator in the guest account. you admin account has full rights to the program, but the guest account don't. That is why it will run but won't after a restart.

At 11:31 AM 7/2/2009, you wrote:
Hello all,
I'm using the latest JAWS 10 running under Windows XP Home Edition SP3. The computer is a Dell Dimention DIM2400 desktop PC which is owned by my father for all of us to use. The problem is that JAWS works as expected, however when I unload and reload, JAWS behaves as if no video intercept was installed and will behave this way until I restart the PC. I looked at the video intercept information, and all appears to be well. Does anyone know what's going on here? If this helps I'm using a guest account rather than my own administrative account.
Please advise.
Thanks.

--
Chris Hallsworth
e-mail: [email protected]
MSN: [email protected]
Skype: chrishallsworth7266
Join TAFN by visiting www.tafn.org.uk.

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