You did not say which version of JAWS you were using. My guess is that you
are using version 10 based on this problem. Freedom Scientific has done a
miserable job of supporting any Windows 7 mail cclient other than Outlook!
Considering that they have supported Outlook Express and Windows Mail in the
past, it is unbelievable that they have little interest in supporting
Microsoft's successor, Windows Live Mail. I have been told that another
JAWS upddate will be coming out soon that improves the useability of Windows
Live Mail. I hope they get it right this time! Many Windows 7 users have
switched to Thunderbird 3 and wrote their own scripts in the community since
Freedom Scientific refuses to listen to the needs of their users.
To get to your problem. I had found that JAWS 11 will announce unread and
attachment status in Windows Live Mail. However, it currently is very
problematic to read or compose mail using JAWS 11. I have found that
Windows Live Mail works reasonably well with JAWS 10! I know this makes no
sense, but ask Freedom Scientific how that could happen. The most annoying
flaw in JAWS 10 for me was that the graphics for unread and attachment
status were not defined in a JAWS .JGF file! I ended up labeling these
graphics myself and it now works fine. Try thee following steps to see if
this helps. If Freedom Scientific does notget it right with the next
upgrade, perhaps a migration to Thunderbird is in order.
1. First make sure that within the Windows Live Mail application that it is
configured to read labeled graphics. Without Configuration Manager set this
way, the message status will never get read.
2. Temporarily set the verbosity to read all graphics by pressing Insert +
V, then press G until you hear "Graphics". Press Space until it announces
"all", then hit Enter. .
3. Move to an unread message, then route the JAWS Cursor to the PC Cursor
and switch to the JAWS Cursor by pressing Insert + NumPad minus (-) followed
by the NumPad minus (-).
4. Move on top of the unnamed graphic to the left of the message by
pressing Control + Left arrow.
5. Press Insert + G to label the graphic. Type in "unread" without the
quotes, and hit Enter.
6. Press the NumPad plus (+) to make certain that the PC Cursor is enabled.
7. Move to a message with an attachment, then route the JAWS Cursor to the
PC Cursor and switch to the JAWS Cursor by pressing Insert + NumPad minus
(-) followed by the NumPad minus (-).
8. Move on top of the unnamed graphic to the left of the message by
pressing Control + Left arrow.
9. Press Insert + G to label the graphic. Type in "attachment" without the
quotes, and hit Enter.
10. Press the NumPad plus (+) to make certain that the PC Cursor is
enabled.
11. Set the verbosity back to read labeled graphics by pressing Insert + V,
then press G until you hear "Graphics". Press Space until it announces
"labeled", then hit Enter. .
Hopefully this will solve your issue. It did for me!
Don Marang
--------------------------------------------------
From: "Holger Fiallo" <[email protected]>
Sent: Sunday, January 24, 2010 3:32 AM
To: <[email protected]>
Subject: [JAWS-Users] jaws does not says unread message
Hi, I still had not heard any help with my problem. I am using window live
message for email. I get new emails and it does not says unread. also jaws
is not working whenever I load notepat. Help will be welcome.
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