I open messages in my browser and have to wait several seconds after pressing the alt key before I hear the message tab on the ribbon announced. Then there is another pause when I hit the appropriate key on my quick access tool bar. It would be interesting to have someone watch the screen to see if they could determine if the sluggishness is within Outlook 2007- which I somewhat suspect- or whether JAWS is part or all of the problem. The plain text messages certainly are more responsive, and I may change that option someday and see if I can live with that any better.
Cher -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Shen Kuan Sent: Friday, April 30, 2010 5:41 PM To: [email protected] Subject: [JAWS-Users] Outlook 2007 sluggishness Hello, Has anyone experienced the following issues with Jaws using Outlook 2007. 1. When I open a message to read, Jaws will pause and not respond for at least 5 seconds before I can read the message. 2. When I open "Tools" and "Customize", Jaws completely stops speaking. 3. While composing a message, Jaws does not respond consistently when I press the backspace key. Meaning that when I press backspace key repeatedly, Jaws responds with a jitter. Sometimes it speaks the deleted character immediately, sometimes it lagged a second before saying the deleted character. Has anyone encountered any of these issues and whether you have been successful in resolving these issues? I have the same problems using Jaws 10 or 11. And it doesn't matter whether I'm reading an html or plain text message. Any suggestion is appreciated. Shen Kuan Access to Information - Technology Specialist LightHouse for the Blind and Visually Impaired 214 Van Ness Ave San Francisco, CA 94102 Phone: 415-694-7312 Fax: 415-863-7568 www.lighthouse-sf.org For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
