You shouldn't have to, if that bug was fixed.

At 12:38 PM 7/28/2010, you wrote:
The Jaws activation is tied to the hardware of the machine it is installed to.

If you have changed a CD/DVD drive or system memory etc this will cause the activatin to be lost. The same thing can happen if for any reason Windows reports your hardware differently, e.g. an update causes something to be recognised differently or even an item inside the computer is starting to fail and isnt detected properly.

If reinitialising authorisation doesnt get it just reactivate and fingers crossed you will continue for years again without issue.

Bob

On 28/07/2010 16:42, Denny Huff wrote:
I have been having the same problem with my authorization. Normally if I go to the Jaws window, then to, utilities and then to, re-initialize authorization that takes care of the problem. It doesn't mean that it won't happen again, it just keeps you from using another authorization.

--------------------------------------------------
From: "Elaine" <[email protected]>
Sent: Wednesday, July 28, 2010 9:33 AM
To: <[email protected]>
Subject: [JAWS-Users] Problem with retaining authorisation

Hi Guys

wonder if anyone might be able to shed some light on a problem I'm having with my XP computer.

I'm using an XP desktop, with jaws V9, over the last couple days, all of a sudden jaws reports that it isn't authorized and runs in demo mode. each time I reboot I've got to authorize jaws.

I've had my license for years now and never had this issue before.

I am running the same version of jaws on my other computer without any problems.

can any one help?

thanks

Elaine
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