Daily Tip: A Malware Scan
So your computer is apparently infected with malware, but running a scan with your usual security software hasn't rooted out the culprit. By all means, don't give up on the software you're using. Make sure it has received all of the recently released updates by selecting the "check for updates" or similarly named option (typically found in a program's Help menu) or by heading to the support section of the manufacturer's Web site. Also use Windows Update to install any Windows security patches you may have missed. Once you're sure your security software and OS (operating system) are both up-to-date, run the scan one more time. If your computer is still showing signs of an infection, it's time to move on to other methods. Just because your security software didn't find the problem, that doesn't mean other programs won't. You can download a program such as Malwarebytes' Anti-Malware (www.malwarebytes.org) to scan your computer a second time to see if it can catch something your program missed. Always perform a full scan as opposed to a quick scan when you suspect your computer has been infected. And be sure to turn off all other security software you have on your computer, because sometimes programs can interfere with each other. David Ferrin www.jaws-users.com Life is what happens after you have already made other plans. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
