? ----- Original Message ----- From: Freedom Scientific Technical Support To: [email protected] Sent: Saturday, November 06, 2010 4:30 AM Subject: Inquiry #: 202941, jaws and web forms
Dear Marvin: Thank you for contacting Freedom Scientific Support. We are unable to duplicate this issue after trying on several machines. This sounds like an Internet Explorer issue. Please go in to tools and options in internet explorer. Choose the advanced tab and choose the option to reset factory settings. You will need to restart Internet Explorer after this is done. If this doesn't help, We suggest completely uninstalling Internet Explorer 8, rebooting, and reinstalling. You can download Internet Explorer 8 by using the following link. http://www.microsoft.com/windows/internet-explorer/?ocid=ie8_s_94735d11-65d1-4bb8-bf6f-72d7b059a928 or simply go to Microsoft.com and look for Internet Explorer 8. If you have any additional questions, please don't hesitate to contact us. Thank you for choosing Freedom Scientific! If replying to this message, Be sure to include all previous correspondence pertaining to this issue so that we might more quickly assist you. Regards, Grant Downey Technical Support Specialist Freedom Scientific Phone support: 727 803 8600, option #2 E-mail Support: [email protected] Visit our website at: http://www.freedomscientific.com Our Mission To develop, manufacture and market innovative technology-based products and services that those with vision impairments and learning disabilities use to change their world. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
