Hi Raul,

I am wondering if your Windows 7 trusted installer might have ownership of
you Windows Live Mail executable file.  If you have given full control to
your administrator type account for the entire hard drive then for some
reason permissions might have been changed.  I would start by making sure
that your administrator accounts have the "full control" permission setting
for the hard drive.  I put those steps in my message to Graham.  Let me know
if you need them again and I'll send them to you  off list.  If the problem
continues after making sure that your user account has full control then you
might want to change ownership for the Windows Live Mail executable.  This
will be especially true if the current owner is the trusted installer.      

Here is how you can take ownership of the Windows Live Mail executable in
Windows 7:

1.  Open a run dialog box by using Windows key with R.
2.  If using a 64-bit Windows 7 then copy and paste the following into the
run dialog box: 
%ProgramFiles(x86)%
If using a 32-bit Windows 7 copy the following and paste it in the run
dialog box:
%ProgramFiles%
(No spacing between words).
Press enter key after typing in the above.
3.  Press a W until you get to Windows live and press enter key.
4.  Press M to get to the Mail folder and press enter key.
5.  Press WL quickly or just press W until you get to WLMail.EXE.  
6.  Use Alt+enter key to move into the properties of the executable file.
7.  Press CTRL+tab until you get to the security page tab and then tab to
the advanced button and press spacebar.
8.  Press CTRL+tab until you get to the owner page tab.  
9.  You will be shown who the current owner is in this dialog box.  Tab to
the edit button and use spacebar.
10.  If you need to then tab to the list of users and use up or down arrow
key to pick administrators (if your account is an administrator type
account).
11.  Tab to the apply button and use spacebar.
12.  Use the OK button until the dialog boxes are closed.
13.  Use Alt+enter key on the executable file name again  
14.  Use CTRL+tab until you get back to the security page tab.
15.  Tab to the edit button and use spacebar.
16.  In the list of users pick the appropriate user account name.  It should
be the same as the one you gave ownership to in the previous steps.  If by
chance it isn't showing then use the add button and type the account name in
the edit box and tab to the OK button and use spacebar to close the child
window. 
17.  When you make the choice for the appropriate user in the list then tab
to a checkbox for giving that user full control and check it with a
spacebar.  When full control is checked the various boxes for read, write,
modify, etc. permissions will be checked automatically.
18.  Tab to the OK button and press spacebar.  Use the OK button until
dialog boxes are closed.

If this doesn't work, you might try doing a repair on Windows Live.  The
properties of the executable also has a compatibility page tab.  There is a
checkbox in it to run as administrator that you can try checking.  I am not
sure if a UAC prompt will appear each time if you check that box or not.
However, I suggest that you try taking ownership and setting permissions
first.   

Take care.

Brian Lee
[email protected]

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Raul gutierrez
Sent: Sunday, December 12, 2010 6:02 PM
To: [email protected]
Subject: Re: [JAWS-Users] Administrative rights

Brian and GrahamI am experiencing the same problem  I can not open my email
in WLM when I have my control settings66 percent and  no problem when is set
on zero.any more suggestions please.
Raul

-----Original Message-----
From: Graham Smith
Sent: Sunday, December 12, 2010 2:13 PM
To: [email protected]
Subject: Re: [JAWS-Users] Administrative rights

    Thanks Brian

I really dont know what is wrong here.

I tried your suggestions but it would not let me change anything, I kept
getting access denied.

Getting fed up with this.  I think its something to do with the program that
is creating these files.

I am really confused as to how many accounts are on this laptop, I am sure
there is only one but but I have to options keep showing up.  one under
users and one under Graham.

Software was installed on this laptop by the store where i bought it and the
personalised folder was named Store.  Took me a while to realise what this
store folder was.  Anyway I renamed it Graham, now I see Graham and
GrahamStore in various places, yes I am confused.

I use a client to play a game which was just fine in XP but when I changed
over to windows seven the set files that this client produces get saved in a
different place as to where they were designned to be saved by the client.
the set files that were created in Xp cannot be altered but the ones created
useing windows seven can.  However I want to use the xp ones but seven keeps
loading the seven ones, I have copied contents from one to the other etc.
boy o boy I bet I lost you ages ago.  I realise its a path problem and
Believe me I have looked at the paths and all sorts, anyway thats enough for
now I am done with this for a bit.

thanks again

Graham


-----Original Message-----
From: Brian Lee
Sent: Sunday, December 12, 2010 1:46 PM
To: [email protected]
Subject: Re: [JAWS-Users] Administrative rights

Hello Graham,

You might want to check that your administrative account has full control.
If you want to set it for the entire hard drive then navigate to that drive
in Windows Explorer.  Use your application key on the hard drive name in
Windows Explorer and find the properties menu choice.  Open the properties.
Use CTRL+tab key until you get to the security page tab.  Tab to the edit
button and press spacebar.  A list of user accounts should come into view
(so to speak).  Use up or down arrow key in the list.  You said that your
account is an administrator account so if there are two entries for your
specific user account in the list make sure to pick the administrator
account with your specific account name in it.  Tab to the full control
checkbox and use spacebar on it if it is not already checked.  If you check
the box then tab to the apply button and use spacebar and then the OK button
or whichever button gives the result of accepting your changes and closing
the box.

You can similarly change permissions in a specific folder or file in Windows
7.  For example, if you want to save all of the Notepad files in the "My
Documents" folder then change the permissions for that specific folder and
for your administrative account.  Use Windows key with 2 to move into the
libraries.  Use shift+tab to move to the tree structure of folders and open
libraries, open documents, and move on to the My Documents branch.  Press
application key or shift+f10 to use the context menu and choose the
properties menu choice.  In the resulting dialog box, use CTRL+tab key until
you get to the security page of the dialog box.  Tab to the edit button and
press spacebar.  In the child window that appears use up or down arrow key
inn the list of user accounts until focus moves to your specific
administrative account.  Use tab key and if you find a checkbox for allowing
full control that is not checked then use spacebar on it to check it.  If
you find only the deny choice for all checkboxes as you tab across the
permissions then the account likely has full control.  Use the apply, OK
button, answer prompts, ETC. in such a way that your changes will be
retained.  In this dialog, you can set permissions for modifying files,
executing, reading, writing by using checkboxes to allow or not allow those
actions by the specific user account chosen in the list of accounts.  The
"list folder contents" choice, of course,  is only available for folder
permissions.

Windows 7 uses such things as folder and registry virtualization and "secure
desktop" as part of the user account control technology, so it really is
best to keep the default setting of 66% in your user account control.
However, I think your problem with not being able to save or modify is a
permissions problem and likely not related to the user account control.

Take care.

Brian Lee
[email protected]

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Graham Smith
Sent: Saturday, December 11, 2010 2:19 PM
To: [email protected]
Subject: [JAWS-Users] Adminastative rights

Please please someONE help me.

I have just enabled my UAC on windows 7 home premium with latest Jaws 12.

I am trying to alter some files in Notepad that I have created but access is
denied when I go to sae my changes.

I have adminastrative rights enabled for my accOunt.

The only way I can get it to work is by right clicking Notepad in the search
box after pressing the start button and choosing run as administrator from
the list.

Ok this works but only the once when I try to alter another file access is
denied again.

How can I hold my adminastrative rights for notepad?


My UAC is set at 66%.

If I turn UAC off I have no problems whatsoever.

Really appreciate any help.

Graham


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