Hello,
Here are a couple things that you might need to do. The first thing is to allow the Microsoft antimalware service to interact with the desktop. The second thing is to set to icon to always show in the notification area. Setting the service to interact with the desktop: 1. Use Windows key and type services.msc in the search box. Wait for services to open, but you might need to use Alt+tab to move into the services window if JAWS loses focus. 2. The focus should be in the tree view structure. Press tab key to move to the list of services. 3. Press the letter M until you get to the Microsoft antimalware service. 4. Bring up the properties by using Alt+enter key or by pressing the application key and choosing properties from the menu. Focus will be in the general page of the properties. 5. Use CTRL+tab key to move to the "Log on" page. 6. Use tab key to find a checkbox that says "allow service to interact with desktop" and check it with spacebar if it is not checked. 7. Use tab key and press spacebar or enter key on the Apply button if there is one or on the OK button. 8. Close the services by using Alt+f4. The icon should show up in your notification area after doing those steps. Allowing the icon to always show in the notification area 1. Use Windows key with B to move to the notification area. If you hear "notification shevron button" then press spacebar. 2. Use the up arrow key to the "customize" menu choice and press enter key. 3. Use tab key until you hear "Microsoft Security Client user interface." Use up or down arrow keys and select the choice for "show icon for notifications", although, it might be the first choice. 4. Use tab key to the OK button and press spacebar to accept the choice. Take care. Brian Lee brianl...@charter.net -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of lmorris1...@gmail.com Sent: Thursday, February 24, 2011 3:58 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] MSE history Brian said "If by chance you find that there is no icon in your system tray then it might be that the Microsoft anti malware service needs to be allowed to interact with your desktop." Brian that's my situation. Can you please explain how to fix this? I am using Jaws v12 and windows 7. Thanks. -----Original Message----- From: Brian Lee Sent: Thursday, February 24, 2011 11:52 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] MSE history Hi Marilyn, Perhaps my description made it sound harder than it is. It is really just a matter of finding the applicable radio button, tabbing to a list of items and selecting one and reading information about it in the next box that you tab to. On my system, I had a quarantined item and some items that were found that I had deleted, so perhaps that is why they showed in the history. I am not sure that the various controls will show if there are no items in the history. If you want to just make sure that your system is being protected then go into the system tray with JAWS key and function key 11 and use down arrow key to find the icon that gives the status for the antivirus protection. You should hear that your system is protected. If you hear that your system is potentially unprotected, it might be that the program wants you to do a scan. You can just tab three times and use the link that simulates a double left mouse button click to bring up the program. Choose to do a quick scan, which only takes a few minutes. When the scan finishes, go back into the notification area using insert and F11 and arrow down. You will likely find that your system is being protected. If by chance you find that there is no icon in your system tray then it might be that the Microsoft anti malware service needs to be allowed to interact with your desktop. I have had a couple systems where that was the case. Let me know if that happens to be the situation and I can give you steps for enabling the interaction. Sorry if it seemed really confusing. Sometimes, we make things harder than they really are in actuality. Take care. Brian Lee <mailto:brianl...@charter.net> brianl...@charter.net -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Marilyn Walker Sent: Wednesday, February 23, 2011 5:53 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] MSE history Mercy, Brian. This is much more than I expected and really more hassle than should be . What if we just don't do anything at all? Will we be protected? Thanks for your time and effort on this. Shame on ms for making this harder than we ever thought. marilyn----- Original Message ----- From: "Brian Lee" <brianl...@charter.net> To: <jaws-users-list@jaws-users.com> Sent: Wednesday, February 23, 2011 7:28 PM Subject: Re: [JAWS-Users] MSE history : Hello, : : I am using JAWS 12 with Windows 7 64-bit and an up-to-date Microsoft : Essentials program. I am able to get history information quite well. : : Although identified as buttons, the choices like home, update, history, and : others are really treated as page tabs. : The graphics are near the top of the window just under the status that says : your computer is protected. : You can use CTRL+Tab key to switch pages and eventually get to history. : You can also use tab key until you find any of the following controls and : then use right arrow key to find history: Home, update, settings, help, and : additional help. Of course, if you use tab key and find the history choice : then using right arrow is unnecessary. : After labeling, the history choice will be identified by JAWS as "history", : but if you route JAWS to PC and read the current button, JAWS says : "Summarize view of the items detected in previous scans and the actions that : were taken." : : If you tab from the history button, you will find a group of radio buttons. : Use up and down arrow keys, but if you choose "all detected items" then tab : to the list view of those items. Use down or up arrow key in the list to : review items found that the program considered malicious. With focus on an : item in the list, use tab key to move to a read-only box that gives : information about the item. In that box, such things as category, : description and recommended action are given for your review. Continue to : use down arrow in the read-only box to find a list of files associated with : the item selected in the list. Move back to the list and choose another : item. Each time an item is selected in the list, you can tab to the : read-only box that contains information about the given item. : : If you tab past the read-only box, you will find a button for deleting the : history. : : If you tab back to the group of radio buttons where you chose to view all : detected items, use down arrow key and you will find quaranteened items. : Use tab from that selection to find a list of items that the program moved : to quaranteen. Use tab to move to the read-only box for information about : the item you select in the list. use tab to move to the "Remove all" : button. : : Use tab key to move back to the group of radio buttons and use down arrow to : find allowed items. If you have allowed any then tab to the list of items : you allowed. If you move back to the radio buttons group and use down arrow : from the choice for viewing allowed items, the next three times you use down : arrow you will basically get a description of what each of the first three : items did. : : Take care. : : Brian Lee : <mailto:brianl...@charter.net> brianl...@charter.net : : -----Original Message----- : From: <mailto:jaws-users-list-boun...@jaws-users.com> jaws-users-list-boun...@jaws-users.com : <mailto:[mailto:jaws-users-list-boun...@jaws-users.com]> [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of : <mailto:lmorris1...@gmail.com> lmorris1...@gmail.com : Sent: Wednesday, February 23, 2011 3:32 PM : To: <mailto:jaws-users-list@jaws-users.com> jaws-users-list@jaws-users.com : Subject: Re: [JAWS-Users] MSE history : : Becky and others, : : When you tab down once under history you get to a series of various checkbox : items which you can down arrow through and read but still they are not : accessible using either the spacebar, routing jaws to PC and left mouse : clicking, or the enter key. So, if any of you have additional information we : would love to here from you. : : -----Original Message----- : From: Marilyn Walker : Sent: Thursday, February 24, 2011 5:14 AM : To: <mailto:jaws-users-list@jaws-users.com> jaws-users-list@jaws-users.com : Subject: Re: [JAWS-Users] MSE history : : I can't get anywhere with the "hisstory" thing either so hope someone can : answer our question. Marilyn : ----- Original Message ----- : From: < <mailto:lmorris1...@gmail.com> lmorris1...@gmail.com> : To: < <mailto:jaws-users-list@jaws-users.com> jaws-users-list@jaws-users.com> : Sent: Wednesday, February 23, 2011 1:05 PM : Subject: [JAWS-Users] MSE history : : ::I wondering how to access the history area info in MSE? I entered on the : history button with the spacebar but it does not do anything. :: For answers to frequently asked questions about this list visit: :: <http://www.jaws-users.com/help/> http://www.jaws-users.com/help/ :: Send any questions regarding list management to: :: <mailto:jaws-users-list-ow...@jaws-users.com> jaws-users-list-ow...@jaws-users.com : : : For answers to frequently asked questions about this list visit: : <http://www.jaws-users.com/help/> http://www.jaws-users.com/help/ : Send any questions regarding list management to: : <mailto:jaws-users-list-ow...@jaws-users.com> jaws-users-list-ow...@jaws-users.com : : : For answers to frequently asked questions about this list visit: : <http://www.jaws-users.com/help/> http://www.jaws-users.com/help/ : Send any questions regarding list management to: : <mailto:jaws-users-list-ow...@jaws-users.com> jaws-users-list-ow...@jaws-users.com : : : For answers to frequently asked questions about this list visit: : <http://www.jaws-users.com/help/> http://www.jaws-users.com/help/ : Send any questions regarding list management to: : <mailto:jaws-users-list-ow...@jaws-users.com> jaws-users-list-ow...@jaws-users.com For answers to frequently asked questions about this list visit: <http://www.jaws-users.com/help/> http://www.jaws-users.com/help/ Send any questions regarding list management to: <mailto:jaws-users-list-ow...@jaws-users.com> jaws-users-list-ow...@jaws-users.com For answers to frequently asked questions about this list visit: <http://www.jaws-users.com/help/> http://www.jaws-users.com/help/ Send any questions regarding list management to: <mailto:jaws-users-list-ow...@jaws-users.com> jaws-users-list-ow...@jaws-users.com For answers to frequently asked questions about this list visit: <http://www.jaws-users.com/help/> http://www.jaws-users.com/help/ Send any questions regarding list management to: <mailto:jaws-users-list-ow...@jaws-users.com> jaws-users-list-ow...@jaws-users.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ Send any questions regarding list management to: jaws-users-list-ow...@jaws-users.com
