Howard, Please e-mail me off list. I think I know you from a long time ago.
JOHN AND LINDA JUSTICE WITH GUIDE DOGS JAKE AND ZACHARY PERSONAL E-MAIL: john_just...@verizon.net -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Howard Sent: Sunday, May 08, 2011 7:37 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] WARNING, 64 BIT USERS,NEWEST JAWS DOWNLOAD STILL A PROBLEM hi: had no problems here. using win7 64 bit. howard wolcott -------------------------------------------------- From: "John Justice" <john_just...@verizon.net> Sent: Saturday, May 07, 2011 4:35 PM To: <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] WARNING, 64 BIT USERS,NEWEST JAWS DOWNLOAD STILL A PROBLEM > Hi everyone, > I tried everything before finally deciding to post this note so that > other people with 64 bit systems won't get into the same mess I did. > Apparently, for 32 bit users, the latest patch works just fine. But > it doesn't for 64 bit people, or at least it didn't for me. Please > see details below. > > 1. Tried automated download and received a message: > "DOWNLOAD ERROR. Cannot install the Jaws Patch. Recommend perform a > repair and try again. Okay." > > 2. Went to the site and downloaded an entire new Jaws 12. Received > the same message. > > 3. Uninstalled Jaws and re-installed from my original disk. Did not > receive a warning but the system wouldn't work at all. > Couldn't open e-mail messages. > Couldn't read documents. All cursors locked in position and not moveable. > > 4. THE FINAL SOLUTION! Got this idea from David Ferrin. Performed a > System Restore and took the time back a couple of days before the > problem event. > Jaws went back to normal operation but started pestering me every time > about downloading the latest updates. Finally, checked the box > indicating I don't want to be notified of any updates. > > 5. Reported the problem in detail to Freedom Scientific in an e-mail > message. > I received the automated confirmation so I know that the message was > received. > > CONCLUSION: It appears that Freedom fixed the issues with the 32 bit > version but there is still a problem with the 64 bit patch. > > > JOHN AND LINDA JUSTICE > WITH GUIDE DOGS JAKE AND ZACHARY > PERSONAL E-MAIL: john_just...@verizon.net > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
