I'm not sure whether this has been dealt with yet, but your friend's
problem is a jaws one, not office 2003.

Try unloading and reloading jaws, or use an earlier version.  On my work
pc, with jaws 11 as default, I need to switch to the only other version
available on this pc regularly, even though it's version 8 of jaws, to
eliminate this annoying jaws bug.

Riana


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Kerryann
Ifill
Sent: Wednesday, May 18, 2011 12:25 PM
To: [email protected]
Subject: [JAWS-Users] Problem with word2003

HI list,

 

A friend of mine is having a challenge with his windows xp system
running
jfw11 and word 2003.  Since the weekend, the PC cursor is reporting
blank on
every document even though when he switches to the jaws cursor he can
see
there is text there.  The computer is working fine in all other areas
except
for word.  We've tried maximising parent and child windows, resetting
the
zoom in view. Deleting and rebuilding the normal document template, and
checking everything in the configuration manager's cursor options.

We're now to the idea of reinstalling office, but before we did that, I
wanted to see if anyone may have any other suggestions.

 

Thanks for any suggestions.

 

Regards

Kerryann

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