Try having him reboot the system and then open up outlook express and do the following:
alt+f f f That is how you manually compact your folders. David Ferrin ow...@jaws-users.com I believe that tomorrow is another day, and I'll probably screw that one up too. ----- Original Message ----- From: "Mike & Barbara In Arcadia" <mb69ma...@charter.net> To: "Jaws-Users List" <jaws-users-list@jaws-users.com> Sent: Saturday, May 21, 2011 1:45 PM Subject: [JAWS-Users] Outlook Express Message Hi All; A friend is getting the error message that is below when he says okay, to the auto compacting window that comes up in Outlook Express. Outlook Express graphic 412 graphic 904 The folder is currently in use by Outlook Express or by another application. OK Cancel Would someone please explain the message and what to do to correct the problem? He is running XP Pro, Jaws10, IE8, & OE?. All help will be greatly appreciated. Thanks much, take care. Mike For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/