Max,
 
We are happy to call you directly and if you have skype, even better. There are 
ways for our support group to walk through with you, the install and getting 
logs so we can determine what is causing the break down in the install.
 
i understand if you want to just wait and that is OK, but we'd love to work 
through this with you as well.
 
Please send your details directly to me [email protected] and 
[email protected]
 
Regards,
Eric
 

________________________________

From: [email protected] on behalf of agent086b
Sent: Thu 9/15/2011 5:55 PM
To: [email protected]
Subject: Re: [JAWS-Users] Can't install beta




Thanks Eric,
will FS pick up the cost of the reverse charge call from Australia? I
think not.
I think I will just pass up the beta and leave it to you all to find the
bugs.
Max.
-------- Original Message  --------
Subject: Re: [JAWS-Users] Can't install beta
From: Eric Damery <[email protected]>
To: [email protected]
Date: Thu, 15 Sep 2011 09:54:46 -0400
> Agreed. Please call the support department. They will happy to assist
> with installation issues.
> Eric
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Trouble
> Sent: Thursday, September 15, 2011 9:44 AM
> To: [email protected]
> Subject: Re: [JAWS-Users] Can't install beta
>
> Question for FS support.
>
> At 10:07 PM 9/14/2011, you wrote:
>> Hi all,
>> I am unable to install the beater. I start the installation process and
>> it gets far as extracting Reader and goes no further. I have tried re
>> downloading the program from FS again,. I have turned off the firewall
>> and AV program all with no luck.
>> Anybody got any ideas?
>> Thanks for any help.
>> Max.
>>
>> For answers to frequently asked questions about this list visit:
>> http://www.jaws-users.com/help/
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>


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