How about a jaws repair?


Keep Smiling,
Janie Degenshein
"Happiness isn't having what you want, but wanting what you already have"
Access Tech Consultant
Facilitator of ECHO
(Eyes Closed Hearts Open)
Co-host of OTBS On The Bright Side
www.thruoureyes.org/brightside.html
[email protected]
-----Original Message----- From: Dan Rossi Sent: Wednesday, October 05, 2011 10:14 AM To: JAWS Users Subject: [JAWS-Users] Issue with MS Office.
Hi folks,

Yeah, I know, long time no post. Well, for me, JAWS typically does what it is supposed to do. Anyway, I recently upgraded to JFW 12, and MS Office 2010 on a Windows XP box. Since then, I am having issues working with Office documents that I had created with MS Office 2003.

Using the PC cursor doesn't do anything from my perspective. I had a sightling take a look at the screen, and with the PC cursor active, and using the arrow keys, they say they can see the system cursor moving but JAWS will only speak the top line of the Word document. It repeats it with each cursor movement, but refuses to read the actual new line that the system cursor is moving over.

Using JAWS-key plus up arrow always reads the top line of the document.

Using the JAWS cursor, I can read the other lines on the screen, but that is relatively useless.

I had the same issue in Excel where it appeared to me to never leave a certain cell, but the system cursor was actually moving from cell to cell, but JAWS-key plus c always reported the same cell coordinates.

Somehow, and I have no idea how, I got it to stop doing that in Excel, but I haven't been able to bludgeon Word into behaving properly yet.

I've tried routing PC to JAWS and no luck. I tried maximizing and zooming but no luck.

Any ideas?

-- Blue skies.
Dan Rossi
Carnegie Mellon University.
E-Mail: [email protected]
Tel: (412) 268-9081

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