Brian, Everything is working fine now. I had to turn off my computer and reboot. It was as simple as that. Actually, I had to turn off and reboot a couple of times before everything worked out. Thanks Steve
-----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Brian Mackey Sent: Wednesday, December 07, 2011 6:07 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS 13 and Research function Dear Steve, I had the same problem at first, then I discovered what I was doing wrong. First you hold down the Insert key and the spacebar. After you release those two keys, then you press "R" for Research It. It will bring up the Research It window. Sincerely, Brian Mackey For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/