Hi gang. I am happy to report that I was able to fix my broken video intercept and restore JAWS 9 to normal. It turns out that the simplest solutions often work best. I called FS tech support, and right away, the guy I spoke to wanted me to rip out my video drivers and reinstall them from scratch. Whoa, I said. Can't I first try to fix the broken video intercept by simply reinstalling it from the executable file using NVDA? The guy sounded skeptical that this would work, but he told me to give it a try, and if it didn't work, then I would most likely have to reinstall my video drivers, which he claimed might require sighted help. So using NVDA, I installed the video intercept from the .exe file I had saved from the link Mike provided, and lo and behold, JAWS9 was restored to normal. No more video intercept error, and all functions appear to be working correctly. I didn't even have to uninstall the broken video intercept first. Just goes to show you how much they know. So the lesson from this little experience is that if you ever encounter a video intercept error, the first thing to try is to download the video intercept .exe file and install it using NVDA or Narrator. No need to uninstall the old video intercept first. No need to remove and then re-install JAWS. Thanks, guys, for all your help.
Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
