Hi Patti, Below are some notes I've saved. Read all of them to see which 1 you think, will work best for you. If you need the Avast Uninstaller tool, contact me & I'll Dropbox it to you. Hopefully 1 of them will help.
From: G.W. Cox This should tell you everything you need to know. http://www.avast.com/eng/avast-uninstall-utility.html From: "Gerald Levy" <[email protected]> There is an Avast Uninstaller utility you can try: http://www.softpedia.com/get/Tweak/Uninstallers/Avast-Uninstall-Utility.shtml If clicking on the link doesn't work, copy & paste into your browser. Gerald From: Brian Lee Another list member had the same problem with uninstalling Avast. Here is the information that I wrote concerning that situation. The steps below should be done after you have disabled Avast through the context menu for the system tray icon and done the normal uninstall process through the control panel applet for add/remove or programs and features. Hopefully uninstall will have worked for you after disabling Avast from the system tray and uninstalling it with their tool or through the control panel applet. However, if you still have problems then you might want to try the following procedures. Avast has about four services that start with your computer system. You can see if they are still listed in your services and if so then disable them. 1. Press Windows key with R to bring up the run dialog box. 2. Type in "services.msc" without the quotes and press enter key. Wait a few seconds for the list of services to appear. When they are in view then you will be in the tree view of local services. If that doesn't bring up the list of services then you might need to type in CMD and press enter at the run prompt and then when you get a command prompt type in services.msc and press enter key. 3. Use tab key to move into your list of services. 4. use down arrow until you find an Avast service. Services are listed alphabetically. 5. When you find an Avast service then use application key and arrow up to the properties choice and press enter key. 6. Use tab key to the startup type combo box and use down arrow to the disable choice. Tab to an apply button if present or the OK button and press enter key. 7. When back in the list of services use down arrow and perform the same actions on any services that start with the Avast name. You might also want to check the run areas of your registry. If you work in the registry be very careful not to make any other changes as there is no opportunity to save or undo changes you make. 1. Bring up the run dialog box by using Windows key with R. 2. Type in regedit and press enter key. 3. You should be in a tree view of the registry hierarchy. If you are in a list view then use shift tab to move into the tree view. In the hierarchy you open a level by using right arrow key and close a level by using left arrow key. Use left arrow in the tree structure until you hear "my computer open." 4. Use down arrow to HKEY_CurrentUser and use right arrow to open the level. 5. Press S or S O until you find the software choice and right arrow to open the level. 6. Press M or M I to move to Microsoft and open the level. 7. Press W or W I until you get to the Windows choice and use right arrow key to open the level. 8. Press C to move to the current version choice and open the level. 9. Press the letters R U until you find the "Run" choice and then use tab to the list view. 10. Use up or down arrow keys to find any references to Avast and delete them using the delete key and answering confirmation prompts. 11. Use shift+tab back to the tree structure and arrow down to the next choice that starts with "run." 12. use tab into the list and check for any Avast entries. Delete them if you find them. 13. Continue to move between the tree and list views using tab and shift+tab keys. Check the list view for any Avast entries for any entries in the tree structure that start with the word "run" including RunOnce, Run Services, etc. 14. Move back in the tree view using left arrow key until "my computer open" is found. 15. Use down arrow key to HKEY_Local Machine and open it. 16. Follow the same steps as you did for the current user hive, deleting any references to Avast in the run boxes. Also delete the Alwil software folder in program files, (that is a l w I l). CCleaner also has a uninstall tool that might help. In the CCleaner window use tab to the tools button and press spacebar or enter key. Use tab to the uninstall button and press spacebar. Use tab to the list of programs and down arrow to Avast. Tab to the uninstaller button and press spacebar. Follow prompts. In CCleaner you can also open tools as mentioned above and use the start up button to show a list of startup processes. Tab to the list after using start up button. Each entry is marked as "yes" or "no" meaning whether or not they should start with Windows. Use down arrow through the list to find any Avast choices. If you find one then tab to the delete button and use it. Brian Lee ----- Original Message ----- From: Patti To: Jaws Sent: Monday, January 09, 2012 11:40 AM Subject: [JAWS-Users] remove avast Hey Gang, I am running jaws 13 and windows xp. How do I get a tool to use to remove avast and other hard to remove hardware. When I try to remove avast it has the uninstall but when I click on it it comes up with a error message about can't not be removed is there a tool I can download that will help me to remove hard to remove hardware? Thank you very much for any help you can give me. Patti Peoria Blind Center www.peoriablindcenter.org Here is the name of the group on facebook: PeoriArea Blind People's Center. Your friends on facebook are going to have to get on their facebook account and search for the group's name to join, or to see what we are about. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
