Hello list,

 

Having upgraded from a 32 bit XP Pro system to a 64 bit Windows 7 set up, I
have had to reenter my various dictionary entries since my understanding is
that 32 bit Jaws files won't work on 64 bit machines. I even called FS about
this and they confirmed as much. 

In any event, I've been slowly doing this and since I often work in Spanish
language and sometimes german, I make heavy use of this feature. I've been
noticing though, every single time I enter in a new word or phrase and close
the dictionary manager, It always crashes. Below is what I get:

JDiction MFC Application

JDiction MFC Application has stopped working

Windows can check online for a solution to the problem.

Check online for a solution and close the program

Close the program

View problem details

 

When I click on the "view problem details button" I get the following
information:

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             JDiction.EXE

  Application Version:                           13.0.718.400

  Application Timestamp:                    4f2b0e2d

  Fault Module Name:                          ntdll.dll

  Fault Module Version:                        6.1.7601.17725

  Fault Module Timestamp:                 4ec4aa8e

  Exception Code:                                  c015000f

  Exception Offset:                                000000000006fd5c

  OS Version:                                          6.1.7601.2.1.0.256.48

  Locale ID:                                             1033

  Additional Information 1:                  4e1f

  Additional Information 2:
4e1f86a5fd3f48dff973c0326f8d5990

  Additional Information 3:                  ab2b

  Additional Information 4:
ab2b209e08203f4f7c64ae4a80dc7cf3

 

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This crashing however doesn't seem to affect Jaws or the dictionary manager
as every entry I add always takes and there's no loss of Speech or anything
else on behalf of Jaws. I get the first error message for every single entry
though. It doesn't matter if I'm entering it into the default file, the
Internet Explorer, Outlook, changing the languange the word or phrase is to
be spoken in or if I'm just correcting the English language pronunciation,
it will always crash.

Since I've only had this machine for going on three weeks and have only used
the latest JFW release on it, I can't say if this would have been an issue
on earlier versions of Jaws with this type of set up. On my old XP Pro
machine, I didn't have this problem and am also running the latest Jaws
build.

Does anyone have any ideas of what this issue may be or how to fix it? I'll
write FS later about this, but since they're already closed for the day, I
thought I'd send it to the list as well.

 

Thanks,

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