Hello Margaret, You might want to check under the view tab and make sure zoom is set at 100 percent. Use Alt followed by W to move on to the View tab and then use tab key across the bottom part of the ribbon. Tab one time past the Zoom button and you should find a button labeled 100%. Press spacebar on that button. Go back under the view tab and use tab key to the button labeled "one page" and press spacebar. Check the document after doing those things to see if it still jumps pages.
Take care. Brian Lee [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Margaret Thomas Sent: Tuesday, August 21, 2012 11:38 AM To: ju Subject: [JAWS-Users] Format/Navigation Problems in Word 2007 Documents Good Afternoon, I have at least three Word 2007 .doc document that seem to have developed the same kind of problem. There is at least one place in all three document where JAWS 13.0.1006 will say page 49 or whatever on one line and page 51 when I arrow down. If I do a Control F for find for text in the "skipped" page, Word finds it. One particular pesky document is about three pages in which I make note of appointments and other events. There is a place in the document where JAWS won't down arrow down past when I'm arrowing down from the top and won't arrow up past when I go from the very bottom to the top. Page up and Page Down won't go past the problem area either. JAWS won't say anything either way after/the problem area and moving from top to bottom is like there is nothing more in the document. Control Home and Control End work to take me to the top and bottom of the document and read to end reads the entire document. All the problem documents began life on my XP machine before my tech transferred them to the Win 7 when I got it. The layout on all three seems to be print at 75%. The documents are maximized and I've rebooted several times since I noticed the problems. It dawned on me that I might have somehow started a second column at the problem point, but I don't know how to verify it and sighted assistance isn't available to look at the documents. The 2007 ribbons are there, but I'm willing to switch to the JAWS virtual ribbons. I'm running 64 bit Windows 7 Home Premium. I got a suggestion "Try copying the document into NotePad and then copy the NotePad document back to Word" but it didn't fix the problem in the appointments document. I copied the document in notepad and had word wrap checked and saved it under another name as a .txt file. I copied it and pasted it in a new Word document. When I arrow down, I hear page 1 and page 3 on the next line. I repeated the process and tried it with line wrap not checked and saved it with a different name as a .txt file. It is again saying page 1 and page 3 at the next line at the problem spot. It goes from events in May straight to November ones and arrowing down there's no mention of any of the months in between. However, if I do a Control F for find Labor Day, Word finds it. Any help getting these straightened out will be greatly appreciated. Margaret For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
