Unload and reload JAWS.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Graham Smith
Sent: Friday, November 02, 2012 2:05 PM
To: [email protected]
Subject: [JAWS-Users] application menu freezing

HI

Can anyone help a friend of mine.

windows 7, jaws 13, assuming latest build office 2019 and IE

Everytime she uses her application key in word and I e jaws freezes on the
first option in the menu list, the only way she can get out of it is by
quitting jaws and reloading, it happens everytime.  Also can you remind me
how to stop documents from opening in protected mode.

Appreciate any help

Graham


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