Hello, I recently had some issues with my CU as well. I hadn't installed anything or changed anything, but suddenly after Oct. 22 the web page wouldn't show all the links on the page. I went to the help section for my CU recommended settings, it gave a list of supported browsers and Operating Systems, as well as resolution settings. I entered on the check my computer setting to see if it matched up with their recommended settings, something was amiss re the resolution settings. But when I reverted back to the 1024 x 728 or whatever that is, nothing changed.
I must have had a window's update from last time AI had been able to log into my bank, so I did a system's restore back to the date of last time all was working right, that did the trick. I have noticed at my credit union's site, they offer a setting for screen readers to turn some features off. I haven't had to do that though. Also, another issue I was having long before this time was, the forms mode was on and that was really sending the links and edit box's off the radar. So maybe if yours is on try turning it off and see if that improves things for you, or do a system's restore. I am using still Jaws 13 on a ASUS laptop running window's 7 home premium if this helps you any.. Trish ----- Original Message ----- From: "Alan Robbins" <arobb...@nycap.rr.com> To: <jaws-users-list@jaws-users.com> Sent: Wednesday, November 07, 2012 7:14 PM Subject: Re: [JAWS-Users] Help with links on bank site Bob, Thanks, don't see any of those options with the application key, thanks anyway /Al -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of bob cavanaugh Sent: Wednesday, November 07, 2012 7:37 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Help with links on bank site What usually works for me is hit the applications key and go down to open, then click enter. If that doesn't work, I try opening it in a new window to see if it works. If the open options do not work for that particular link, then I don't know what to tell you. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Alan Robbins Sent: Wednesday, November 07, 2012 4:15 PM To: Jaws-Users-List Subject: [JAWS-Users] Help with links on bank site Hope someone can give me some suggestions and quick. My credit union just redid their website. Until now the site has been fully accessible with JAWS. Not sure what they did but some links on the site now work and some don't with JAWS. If JAWS says link I have always just hit enter to access it and go their. Several links on that site now do not work that way. I know the link is active as my wife can click on it with the mouse and it is fine. What I don't understand is why JAWS works well with some links on that page and simply ignores others. I have tried using the links list and simply arrowing down the page and clicking on them. I tried the JAWS key and z to no avail. Any other suggestions how I can get jaws to activate those links. Thanks Al For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
