outstanding -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Alan Robbins Sent: Thursday, November 08, 2012 6:12 PM To: [email protected] Subject: Re: [JAWS-Users] Help with links on bank site
Charles, Dan, Trish, Justin, Greg & others, I would like to thank all of you very very much. Trying all your ideas and playing around myself with various cursors etc. I was able to get basic functionality back on the site, although very limited. However the last suggestion Dan & Charles made with the mouse over command hit pay dirt. Using that keystroke, followed by the letter J and line number JAWS says info is on takes me to the list of options and everyone is accessible by simply hitting the enter button. Problem solved and bourbon manhattans are on tap later (smile) Thanks again all Al -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Charles Nicol Sent: Thursday, November 08, 2012 4:29 PM To: [email protected] Subject: Re: [JAWS-Users] Help with links on bank site Al, Try moving to the link concerned, where JAWS says "Mouseover". Hold down CTRL and JAWS Key and press the <Enter> key. You should hear JAWS say "Change at line XX", where XX is a number. Now, using Quick Navigation, press the letter J. JAWS will say "Jump to line". Type in the number, from XX above and press <Enter> again. A list of items should now appear and you can arrow up or down, to select the one you need. The CTRL + JAWS Key + Enter simulates hovering over the item with the mouse. My bank employed a similar type of thing for customers, logging into Internet Banking. I hope that the above is clear and is of use to you. With Kind Regards, Charlie Nicol. Scotland, United Kingdom. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Alan Robbins Sent: 08 November 2012 16:31 To: [email protected] Subject: Re: [JAWS-Users] Help with links on bank site No, using 14 but the issue is being able to activate the choice more so than seeing it Al -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Trish Sent: Thursday, November 08, 2012 10:45 AM To: [email protected] Subject: Re: [JAWS-Users] Help with links on bank site Hey Al, Do you use Jaws 13? Wonder if the OCR commands would help out in this situation? I tend to always forget about that option, have to retrain my brain I guess,lol ----- Original Message ----- From: "Trish" <[email protected]> To: <[email protected]> Sent: Thursday, November 08, 2012 9:40 AM Subject: Re: [JAWS-Users] Help with links on bank site can you do first letter navigation? I have a combo box I have to do that in the bill pay section on my CU site. If just opening the combo box and trying to arrow down list, it opens whatever the cursor is on, but first letter navigation lands me right on that bill choice ----- Original Message ----- From: "Alan Robbins" <[email protected]> To: <[email protected]> Sent: Thursday, November 08, 2012 9:34 AM Subject: Re: [JAWS-Users] Help with links on bank site Dan and others, I appreciate everyone's suggestions etc. This is some new glitch Dan has stumbled on and sounds very complicated. More info on my particular situation and it is not good in my opinion. I had Terrie sit down with me to look at this site again. The way I think the page is laid out the way JAWS reads it is way off. After I log in to my CU site I arrow down and JAWS says there is a list of 6 items. If I continue arrowing down it says bullet then announces the link name. It does this for each of the 6 items. I am thinking this is a vertical list with each link preceded by a bullet. JAWS also says mouse over which always bothers me as I know it gets more complicated. Anyway, Terrie describes something totally different. She says these six elements resemble more of a ribbon type setup. It is in fact a horizontal line across the top of the screen. She says there are no bullets and they do not appear has hyperlinks. What confuses me is if I bring up the links list with JAWS key and F7 they are listed and if I tab to go to link it will take me right to it. Anyway, getting back to what they look like as she takes the mouse and hovers over each of the six elements a drop down type box appears with subsequent choices for each item. It is this choices that need to be clicked on with the mouse. None of these choices are available or visible until you hover the mouse over them. Seems I remember something a long time ago about a JAWS command to go to another place when JAWS announces mouse over. Anyway if I route JAWS to PC cursor and then arrow down I occasionally can hear a couple of the choices and if lucky using the num pad key command for mouse activation I can get to another screen but not with any type consistency So, with this additional info any suggestions? I don't even know where to begin with this problem with the Credit Union I T department and/or Freedom Scientific Thanks for listening as this is very frustrating Al -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Dan Rossi Sent: Thursday, November 08, 2012 9:26 AM To: [email protected] Subject: Re: [JAWS-Users] Help with links on bank site This may or may not be related to issues with online banking sites that people have mentioned, but I'll mention it here anyway just to muddy up the waters. A couple of weeks ago, I suddenly could not log into a critical web site here at work. I had just received a bunch of Microsoft updates the previous night. I restored my system to just before the updates were installed, and I suddenly could again log into that critical site. I started adding updates back, one at a time, and testing my ability to log into that site. I eventually found the culprit, Update KB2661254 Minimum key length for certificates. This update altered the behavior of Internet Explorer on web sites that used a certificate with a key length of less than 1024 bits. Essentially, it won't work. I had to uninstall KB2661254 and all is happy now. This update did not effect the way that FireFox interacted with these web sites. This is definitely not Al's problem as he said that when his wife clicked on the link, it worked. -- Blue skies. Dan Rossi Senior Oracle Database Administrator Carnegie Mellon University. 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