Does his machine give a ding or error sound when he presses those keys?
If so, then there is something wrong with outlook Express there. . The
following is very basic, and may seem too basic, but so as not to
overlook the obvious: What happens if he presses just the alt key by
itself, from the message list. Focus should then be on "file menu". Then
use right - and left-arrow which should bring up the top of the Edit;
View; message; tools; and help, menus. Does he have JAWS completely
unloaded when using NVDA? (you can have the two running together, for
some reasons in some circumstances.)
----- Original Message -----
From: "Csaba Godo" <[email protected]>
To: "JAWS Users List" <[email protected]>
Sent: Monday, July 01, 2013 5:29 PM
Subject: [JAWS-Users] Problem with Outlook Express 6
Hi all,
My friend have a problem with Outlook Express 6. He uses Windows XP.
The problem is the following: IN OE it is impossible to get the
menubar and the menuitems by pressing ALT key + the calling letters.
So If he presses ALT+F the program does not get the focus to the File
menu end does not open it. This problem exists only in OE and this
symptom is not JAWS specific. It happens with NVDA, too. What could be
the reason? Can anybody help to solve it?
Thanks in advance,
Csaba from Hungary
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