Hmm, Just tried this with IE 8 and JAWS 10 and was able to add the product
to the cart. I moved the virtual cursor over the word product in the
button and used the left mouse click option to do a single click. Once I
did this, the add to cart link showed up as visited, and I got a message
from the web page saying the product was successfully added to my cart.
You might try the above method and then refreshing the page with insert
escape and see if this makes a difference, because sometimes links are
activated but the info doesn't show up until you refresh the JAWS buffer.
HTH
Lisa
if I want to hear the pitter patter of little feet I'll put shoes on my Dog!
Lisa Belville
[email protected]
----- Original Message -----
From: "Gerald Levy" <[email protected]>
To: <[email protected]>
Sent: Friday, July 12, 2013 7:49 AM
Subject: [JAWS-Users] Problems With Rakuten.com Site
Hi gang. I would like to purchase a Kingston 8gb flash drive from the
Rakuten.com site below, but cannot seem to do so using either JAWS 9 or
13. I cannot seem to activate any links on this page, including the link
to add the item to the shopping cart. When I click on some of the links,
the entire page seems to go blank and JAWS will not read anything. I have
tried the JAWS cursor, mouse clicking and the links list with no luck. I
have tried both IE 8 and Firefox 18, and get the same results with both
browsers. I cannot even get their contact information because nothing
happens when I click on the Contact Us link. I am running XP, but I don't
think that should make any difference. Has anyone been able to shop
successfully on the Rakuten.com site using JAWS? If so, did you need to
change any settings? Thanks.
http://www.rakuten.com/prod/kingston-8gb-datatraveler-g3-usb-flash-drive-white-yellow/217434667.html
Gerald
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For answers to frequently asked questions about this list visit:
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