A few weeks ago, I had a similar experience with a Dell laptop at work.
I concluded the pad on the computer was so sensitive it was responding
to the proximity of my fingers rather than their touch.
I then went through a series of screens in control panel to finally
arrive at one where the mouse pad could be turned off. It turned out
that I needed sighted assistance to complete the turnoff because there
were some buttons that had to be clicked but weren't visible to JAWS
even when using the JAWS cursor.
After finally getting the mousepad off, the problem disappeared.
HTH
Loren
On 7/29/2013 6:42 AM, Eric Damery wrote:
I had a laptop that I was using a great deal a number of years ago and had the
same problem all the time. I cured it by taking a thin mouse pad that people
use on their desks and cutting a rectangular piece to fit over the mouse pad on
the laptop perfectly. Then got some good tape and attached it. Worked like a
charm!
Good luck,
Eric
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf
Of Sharon Gosling
Sent: Monday, July 29, 2013 9:38 AM
To: jaws
Subject: [JAWS-Users] Mousepad troubles with Jaws
I recently had to bite the bullet and take my computer to be repaired. The
mousepad was turned off when I took it.
Now that I have it back the mouse is turned on and will not turn off. I looked
up the specific command for my Dell inspiron 15-r and it was Function key plus
F3. It said an orange light would come above the mousepad when it was turned
off.
This does not work.
There is also a flat “button above the F key row that brings up the Windows
Mobility Center that has lots of settings. This is where I always turned the
mousepad on and off previously. Now it says the mousepad is off and when I
press the “Turn On” button nothing changes. But the mouse is not off.
The reason this is a problem is that Jaws constantly loses focus on whichever
window I am trying to use. Mostly it flips back to the desktop. I am being
scrupulously careful to keep my hands well elevated above the mousepad but it
still flips off the window I have focus on. And it does it very frequently,
usually in less than a minute. My husband is tired of listening to me yell at
the computer so I thought I would write and see if this is a Jaws problem.
Several years ago on a different laptop I accidentally had the mousepad on and
had this loss of focus problem which disappeared when I turned the mousepad off.
But what is different this time is that I am definitely not touching the
mousepad when it jumps although it could be mostly when I am typing.
Any suggestions to help resolve the problem will be appreciated.
Sherrie Gosling
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--
Loren Schoof
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http://www.jaws-users.com/help/
