Hello Flor,
The second part of your steps here on the General Tab, does not have
this
information you listed.
I have not tried the first set of steps.
Since I am now on their board, they are determined to make sure I can
read
this information, so what she has done now is, resent me another
attachment
and saved it with this extension...
B.docx
Now, I am able to read it just fine. When I opened the first
attachment with
the .dox, the conversion program popped up message stating it couldn't
convert it, or it sort of did, but it stated that it had removed some
elements that I guess it couldn't convert. So all I heard was blank
blank.
But if I routed Jaws to jaws cursor, I could pick up a tiny bit of the
text,
but not the entire newsletter.
The conversion program did state this dox was the new Office format.
I've not ran across this problem until now from other attachment using
Office, but guess those were older versions.
Usually it's something scanned or saved as a .TIF, but those my
brother in
law can open and read at least.
I do want to thank you for your instructions here and helping me
problem
solve this issue.
Trish
----- Original Message -----
From: "Flor Lynch" <[email protected]>
To: <[email protected]>
Sent: Wednesday, November 20, 2013 12:58 PM
Subject: Re: [JAWS-Users] Attachment will not read
I see, from your message headers, that you are using windows Mail.
Outlook Express opened those file, as does windows Live mail, and
Windows Mail should open them.
What they are is email (.eml) files, in other words, messages
originally
written as emails. here now is a way to make windows Mail open .eml
files. (Save the attachment to your hard drive, My Documents or
wherever
you save stuff to. then try to open it. If that doesn't work, follow
the
steps below:
"When somebody forwarded an email as an attachment, you used to be
able
to click on it in Windows Mail or Outlook Express, and the message
opened just nicely - in Outlook Express, again. Now, suddenly, either
nothing happens, a curious dialog comes up, or the .eml file opens in
a
completely unrelated application?
Fret not. If you re-associate these .eml files or attachments with
Outlook Express, they will open in your email program again, and
creating that association is easy.
Associate .EML Files and Attachments with Windows Mail
To make .eml files and attachments open in Windows Mail:
a.. Open the Start menu.
b.. Type "default programs" (not including the quotation marks) in
the
Start Search field.
c.. Click Default Programs.
d.. Follow the Associate a file type or protocol with a program link.
e.. Highlight .eml in the list.
f.. Click Change program&ldots;.
g.. Select Windows Mail.
a.. If Windows Mail is not in the Recommended Programs list, click
Browse, type "winmail.exe" under File name: and click Open.
h.. Click OK.
i.. Click Close.
As an alternative:
a.. Select Tools | Options... from the menu in Windows Mail.
b.. Make sure you're on the General tab.
c.. Click Make Default under This application is NOT the default Mail
handler.
a.. Note that selecting this will also make Windows Mail your
default program for composing emails, for example. Do use the method
above if you solely want to associate .eml files with Windows Mail."
b..
----- Original Message -----
From: "Trish" <[email protected]>
To: <[email protected]>
Sent: Wednesday, November 20, 2013 3:23 PM
Subject: Re: [JAWS-Users] Attachment will not read
Flor,
Here's exactly what my brother in law said regarding this txt
attachment..
I can't do it either. I don't think it is the fact that she took the
pictures out, or that it is a txt file or that you need to open it
with
notepad....I think it has to do with it being an eml attachment. I
just
can't open those. I guess she'll just have to copy and paste it into
the
body of the email. She doesn't have to worry about how pretty it
looks,
Jaws will read it anyway.
----- Original Message -----
From: "Flor Lynch" <[email protected]>
To: <[email protected]>
Sent: Wednesday, November 20, 2013 9:07 AM
Subject: Re: [JAWS-Users] Attachment will not read
Trish,
What conversion software would that be? And, when the pictures were
removed there was probably no remaining text in the file. to a
sighted
person, text in images and straight text in files are virtually the
same
thing. (You would need OCR software to convert images of text into
meaningful text.) Not sure what is the latest .docx version that Open
Book can convert from.
----- Original Message -----
From: "Trish" <[email protected]>
To: "Jaws Users List" <[email protected]>
Sent: Wednesday, November 20, 2013 2:51 PM
Subject: [JAWS-Users] Attachment will not read
I recently received an attachment from my association. I cannot read
it
no matter what I try, and sending it to my brother in law who can
see,
he cannot see any text on it as well.
The first one was saved as a .dox, then my conversion software did
not
convert it. So I asked the sender to send again in a .txt, which she
did, but even that jaws reads me nothing. She told me she removed
the
pictures, I told her it wasn't necessary if there is text on the
screen.
I noticed that this attachment after the file extension says, in
bites. I've never heard that before and wonder if this is why I'm
not
able to read it?
My brother in law told me, it suggested to him to open the
attachment
with OE, or Outlook, now he doesn't have OE on his job computer, he
might have Outlook, but still he wasn't able to read anything.
Can anyone on list figure this out?
Thanks,
Trish
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