Hi Steven &all, You were right, the I T person found the system was very busy fetching files & data from the server at my old office.
Somehow, my roaming profile had not properly transferred to the new office, so there were significant delays with some programs fetching what they needed from the old server. They sorted out the profile problem & rebooted the machine. The problem with Jaws not speaking for long periods was fixed. Thanks again for your help. Regards, Paul from Australia. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hicks Steven (CORNWALL IT SERVICES) Sent: Tuesday, 19 November 2013 12:22 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws stops speaking for 10 to 15 seconds In my opinion, you would want to be checking your network settings if the PC has moved from a different location and nothing else has changed. It sounds to me as if something is taking up all the machine resources for the duration that JAWS is not speaking as there are not enough resources left for it to run correctly? Possibly check in the event log of the machine. What operating system is it? Can you try a different network port/cable or disconnect any network drives temporarily? -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Paul Magill Sent: 18 November 2013 10:46 To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws stops speaking for 10 to 15 seconds Hi all, I'm using JAWS version 13 at work, & have recently moved to another branch. At the old office, Jaws was working brilliantly well, with no issues at all. When I changed offices, I took the computer I was using with me, & there are no Jaws related files on the server. Now, Jaws randomly just stops talking for 10 to 15 seconds, then returns to normal. In between, it works as well as before. It happens 3 to 4 times an hour, which is becoming quite frustrating, especially when on the phone to a customer. There is nothing I can do to make the voice come back on, I tried alt-tabbing elsewhere, & everything else I can think of, but no joy. If I don't do anything when it stops talking, it just comes back on after 10 seconds or so... Can anyone please suggest what might be causing this, or what I can do to track it down... Thank you, Paul from Australia For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ **************************************************************************** **************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere **************************************************************************** **************************************** For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
