Are you running windows 7 or windows 8? If you are running windows 8 you can 
refresh the pc to fix any problems.
On Jan 14, 2014, at 5:49 PM, Kathy Pingstock <[email protected]> wrote:

> I need some guidance, my computer is acting funny, I can not update through
> windows update, I ran the update wizard and it said it still had problems,
> so I thought maybe it be best to redo from scratch, I found in advance
> settings in recovery that I can redo it can I do this being blind ?
> 
> 
> 
> Kathy 
> 
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