Ken, I've run into a similar problem with the Insert+Shift+S command for Excel. I am using Windows7, Office 2010 and JAWS 14 on 3 different computers. Here is a summary:
1. Dell laptop the command works just fine. 2. Desktop computer unknown make command did not work and FS tech support walked me through a sequence to resolve the problem and the command has worked ever since. When using JAWS 12, the command was unpredictable and FS support could never resolve the problem. 3. Toshiba laptop, newest computer of the 3, and nothing seems to get the command to work. If you e-mail me at work I will send you the instructions that resolved the problem on the desktop. My e-mail address is [email protected] Annette -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Kenn McKenzie Sent: Monday, January 27, 2014 11:39 AM To: [email protected] Subject: [JAWS-Users] Excel 2007 using Jaws+Shift+S Hello, I am writing as a last resort in a need to a command in excel for my work. Jaws+Shift+ not working I have Jaws 15 install currently with Windows 7 64 bit and Office 2007 professional. I have been recently trying to get the command Jaws+Shift+S to use the dialog box to manage worksheet in Excel 2007. I have try numerous approaches to resolving the issue. I have talk to tech support with no solution as well. A week ago the command worked and the next day it did not. I cannot find anything in the history of changes to Jaws as well. The sister command Ctrl+Shift+S works and if I stroke Jaws +shift+S it states only one Jaws dialog box can be open at a time. Thus I close the move to dialog box and try the manage worksheet box and nothing. I have countless messed with the keyboard manager and it seems as if Jaws adds a click noise at the end of the reading of the command. Does this indict an error of sorts? Finally I reroute PC to Jaws and press page down and arrow up to try to right click the sheet but I am only hearing the cell numbers. I have also tried ribbon commands I have Googled. Oh also totally uninstalled JAWS 13-15 with shared components and have tried to total uninstall office 2007 but it seems as it did not truly uninstall based on recent document history and outlook settings still here. any ideas? Anything that can restore things even if I have to burn down the crop to replant. Thanks Kenn Kenn McKenzie For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
