What about going through the file menu when you're in the message

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> On Mar 29, 2014, at 7:21 AM, "Richard Hamel" <[email protected]> wrote:
> 
> Thanks Mike,
>  I don't know how to save the attachment.
> First of all, it is a document from a friend.
> Initially I got a message, when I tried to open it that I could go on line to 
> find a program to open it.
> I tried one of the suggestions but did not know how to use it, and I kept 
> getting a message to buy something.
> Then, I clicked on the other option, when trying to open it, to use programs 
> I had on my PC.
> I clicked on Acrobat reader then got an error message that the file might be 
> corrupted or something.
> Now, I don't get any option when trying to open it, to use an existing 
> program or go on line to search for one.
> 
> Again, how do I save the attachment?
> When I get to "the attachment " section my choices are to open, or cancel.
> I've looked in the menus and applications, but do not get an option to save.
> 
> I am able to copy/paste the message body in word pad, but not the attachment.
> 
> How frustrating.
> 
> Thanks for any help.
> 
> Rich
> 
> -----Original Message----- From: Michael Boyd
> Sent: Saturday, March 29, 2014 12:53 AM
> To: [email protected]
> Subject: Re: [JAWS-Users] Opening attachment and fixes?
> 
>   Hello again Richard,
> 
> Do you know the type of file that this is? Try to save the attachment
> instead of opening it, to be able to tell more about what type of file it
> is, etc. Then if you trust the file, do an online search for an application
> that will convert the file to something you can open with a program on your
> computer. There is a web site, http://www.file.org/, where you can input the
> file extension, and it will give you all the information about the file, and
> what programs can be used to open it. It will also tell you if the extension
> is usually associated with a known malware or the like.
> hth,
> Michael  Boyd
> Retired Structural Engineer
> New Orleans Area
> 
> --------------------------------------------------
> From: "Richard Hamel" <[email protected]>
> Sent: Friday, March 28, 2014 2:17 PM
> To: <[email protected]>
> Subject: [JAWS-Users] Opening attachment and fixes?
> 
>> Hi all,
>> 
>>  15.0 and win7.
>> 
>> I tried to open an attachment in WLM and got a message that it could not be
>> opened.
>> 
>> I was given an option to go on line to find a file association, or some
>> other phrase to fix the problem.
>> 
>> I clicked on the recommended box and proceeded  to download a program.
>> 
>> Now that I've installed this program, how do I use it to open the
>> attachment?
>> 
>> I went to the e mail and opened the attachment and still got an error
>> message.
>> 
>> The program was called "PC mighty max".
>> 
>> 
>> 
>> Thanks for any help.
>> 
>> 
>> 
>> Rich
>> 
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>> http://www.jaws-users.com/help/
> 
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